CRM is an easy-to-use; web based fast-to-deploy on-site customer relationship management solution (CRM) with out-of-the-box but configurable business process automation. It provides enterprise-wide access to vital customer information— anytime, anywhere—so you can manage your business with an integrated approach to field sales, inside sales, customer care, and marketing.
CRM provides your sales, executives, and management with sophisticated sales management functions such as: lead generation & qualification, sales pipeline analysis, sales stage & probability analysis, competitor analysis, real-time sales forecasting and other useful metrics. These functions give your business an opportunity to completely focus on customer life-cycle (lead generation – acquisition – conversion – retention – loyalty), thus increasing sales revenue.
CRM has sales automation modules such as: Leads, Accounts, Contacts, Potentials, and Sales Forecasting. You can accurately track all business opportunities and close more deals in less time. In addition, you can identify bottlenecks in the sales processes, well in advance and effectively utilize existing customer data for future cross-selling and up-selling opportunities.